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Posted on 03-15-2017

1. Be Present. The individual with the most amount of knowledge with the pet should be present. A thorough history is invaluable to a veterinarian in discussing treatment, diagnostics and preventative care. If the individual with the most familiarity with the pet cannot be present, please obtain as detailed information as possible and be available by phone throughout the appointment time.

2. Bring your records - Please arrange for any new patient records, including vaccine records, or ER visits, to arrive prior to the appointment to allow time for the doctor to review the information prior to the appointment. Sometimes records can be extensive and require an extended time to review.

3. If you have dropped off your pet for a surgery or dental procedure, please be available at ALL times by phone while your pet is here. We may have questions for you that need immediate answers to avoid delays with treatment.

4. Arrive 5-10 minutes prior to an appointment, to allow adequate time checking in, and reviewing personal communication information.

5. Please turn your cell phone off while in the exam room.

6. Please be familiar with all medications that your pet is on (both over the counter and prescription), as well as how much, how often, and how long.

7. Please be familiar with all food, including prescription foods, treats, dental supplements, and anything that goes in your pet's mouth.

8. Share your observations and concerns with your veterinarian – after all, you know your pet better than anyone else does.

Please advise staff ahead of the appointment if the patient is aggressive and needs special handling. Likewise, please notify the staff upon arrival if your pet has any history of aggression (biting, scratching, or growling). We want to protect the safety of the animal as well as all staff members. Bringing your pets favorite treats can also be of help.

10. Follow your veterinarian’s recommendations. They’re given for one very important reason – to keep your pet healthy.

Please discuss these recommendations with your veterinarian if you have any concerns.

Top 10 Conditions for Dogs and Cats

The following data is based on claims submitted by
Nationwide pet policyholders:

TOP 10 Canine Claims

1. Ear Infections​

2. Skin allergies

3. Arthritis

4. Pyoderma (hot spots)

5. Soft tissue trauma

6. Stomach upsets

7. Intestinal inflammation/
diarrhea

8. Hypothyroidism

9. Benign skin tumor

10. Eye infections

TOP 10 Feline Claims

1. Renal failure

2. Hyperthyroidism

3. Diabetes

4. Bladder infection

5. Stomach upsets

6. Diarrhea

7. Ear infection

8. Lymphosarcoma

9. Pancreatitis

10. Tooth infection

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